The hotel is ideally located in Santa Maria (as central as can be in such a town) and offers free parking. There was also a pretty decent breakfast, including a waffle iron and some fresh fruits. These remain accessible in the lobby 24/7, as well as tea bags and some other amenities, which is a huge plus compared to all other hotels we stayed in (apparently customers are not supposed to drink tea in their rooms). The staff was also friendly and pleasant, and the room was huge and offered plenty of storage space, along with a comfy bed.
Diane
2025년 4월
Everything was clean and in working order. Parking was readily available and the breakfast was good. They were great about our two dogs, who are big, but really sweet.
Darlene
2024년 12월
The breakfasts were very good. The room was clean, seemed like the carpet had just been cleaned. The layout of the King suite was nice because the bathroom was tucked away a bit. Also appreciated that daily housekeeping was optional.
Dorothy
2025년 5월
The room was spacious, beds were very comfortable with good number of pillows, bathroom was well cleaned and walk-in shower was great for handicapped, the breakfast was wonderful and the gal who worked so hard to keep the breakfast fully supplied, Roxanne, was a delight. She worked very hard, was helpful and very friendly. All in all, we liked our stay a great deal!
Cynthia
2025년 5월
Bottom line, the quality of a residence is always going to be service! The staff of the Best Western Plus "Big America" were excellent. The included breakfast was more than adequate and was mad better by the attentive staff who made sure all the items were well stocked. The TV and WiFi worked fine, and the bed was comfy.
Jack
2023년 8월
The breakfast was delicious and not the usual continental. You had eggs, omlettes, sausage, breakfast potatoes and everything else imaginable. Also the staff was excellent. The lady working the breakfast area was showing me the offerings and made suggestions for breakfast sandwiches and other combinations. She was also great with other customers as she made her way through the dining room and was checking on tables and making sure they were happy. Also, she cleaned tables in a timely manner and kept the floors clean. Saturday was extremely busy and she never missed a beat. I also must mention the front desk staff were extremely friendly and helpful. We asked for extra regular coffee pods for our room and the young lady was really eager to accommodate our request. She was also very polite and greeted us with a warm and welcoming smile every morning. We were in town for 3 nights visiting family and every time she saw us she made me feel like she remembered me with her sincere personality. Also the room attendant staff is excellent. The room was cleaned extremely well and all the ladies were happy and friendly. You have a great staff at this location and we will continue to visit this location in the future. The only negative thing I can say is the location is close to some undesirable properties. What I mean is the shopping center next to you has so much graffiti on the building that is visible when entering the property from the south side. Perhaps you could call the city and ask them to be more proactive at painting over it. I know you don’t really have any control over the location but the things that you do have control over are excellent. Thanks so much for working hard and making guests feel welcome in a clean and friendly environment. Since, Rebecca Edwards
Lee
2023년 7월
It was a great experience. The room was clean, the staff friendly, the price was right. Would stay again.
Jennifer
2025년 3월
Comfortable room with two double beds (very good beds) Breakfast was good Plenty of parking Reception was very friendly
Max320
2025년 2월
The suite is well designed a small home bedroom, living room, bathroom and they are divided. It was very clean. I really appreciate the breakfast options that Best Western offers too. It's not just coffee and a pastry. They have lots of good choices. I checked in late at nigh and there was some one at the desk to receive us, that is also great! The location is at walking distance from several restaurants both Mexican and American. Plus, it was only 5 minutes from my workplace in downtown..
Gbetanco
2023년 5월
It’s was a little bit run down but the bed was super comfortable
Holmesly
2024년 7월